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Conversion Uplift

Contrast

Definition

Contrast refers to the difference in the level of light between a background colour and the foreground. Use of high contrast can help increase the prominence of a specific area of a webpage and improve the attention paid to it by visitors. Low contrast content on the other hand can make it difficult for users to process information and in some cases reduce conversion rates.

Image of Dropbox.com CTA which uses strong contrast to stand out
Source: Dropbox.com

Research by psychologists Daniel Kahneman and also Adam Alter found that low contrast text make people think more deeply, and results in more conservative behaviour as it warns our brain that the environment is potentially risky and dangerous. This conclusion was supported by analysis of posts submitted to the website Grouphug.us. The site allows visitors to share anonymous confessions with people and obtain feedback from other visitors to the site. See also disfluency.

Resources:

Conversion marketing – Glossary of Conversion Marketing.

Impact on behaviour – Does low contrast text kill conversion rates?

Over 300 tools reviewed – Digital Marketing Toolbox.

Credit:

Contrast icons created by Darius Dan – Flaticon

Featured image: Grouphug.us

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Neal Cole

Neal Cole

Neal is the founder of Conversion Uplift and the author of the official GA4/GTM audit course for CXL. It's the course much of the industry trains on. He's spent over 20 years in digital analytics, including senior roles in online gaming and financial services, working out where businesses' numbers go wrong and what it costs them. His work now focuses on server-side tracking, GA4 and BigQuery: getting the data right, and being the person who's accountable for it when a decision depends on it.
Neal Cole

Neal Cole

Neal is the founder of Conversion Uplift and the author of the official GA4/GTM audit course for CXL. It's the course much of the industry trains on. He's spent over 20 years in digital analytics, including senior roles in online gaming and financial services, working out where businesses' numbers go wrong and what it costs them. His work now focuses on server-side tracking, GA4 and BigQuery: getting the data right, and being the person who's accountable for it when a decision depends on it.

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