Over 40 Awesome Social Media Marketing Tools

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Why are social media marketing tools important?

Social media marketing tools have become more valuable as the use of online social networks have exploded over the last decade. For many people social networks are one of their main sources of information and news. Millions of people share photos, messages and content every day on social media.

Are social networks anything new?

Humans have always been super social animals and we thrive best when connecting with other people. New ideas, products and behaviour spread through our social networks. Consequentially social media is just a visible extension of existing off-line social networks. However, social media can heavily influence both online and offline behaviour and social media signals are an important factor in SEO. Shares on social media can also create back links which help improve domain authority.

How important is social media marketing?

Research by PriceWaterHouseCoopers (PWC) of over 20,000 consumers worldwide found that almost half (45%) of digital buyers indicated reading reviews, comments and feedback on social media influenced their digital shopping behaviour. The influence of social media is probably much greater than this for because many of our interactions happen offline via word of mouth and may be so subtle that they are very difficult to identify and measure.

Indeed, research suggests that we often copy other people without being consciously aware of our behaviour. This is because we have developed an almost automatic ability to replicate the behaviour of those who we admire or aspire to be like. As a result the potential power of social networks should not be underestimated. The forecasts suggests that online social networks will continue to grow rapidly.

To help you in this important area of marketing I have summarised below over 40 social media marketing tools that help improve your success in this area. A number of the social media marketing tools are free or have free trials available, so check them out if you think they could assist your social media planning and implementation.

Over 40 social media marketing tools to use:

1. Social Media Marketing Tools For Analytics: 

1. 33Across:

One of the most useful social media marketing tools which allows you to integrate analytics with your marketing efforts. 33Across offers traffic building and monetization tools for content publishers. SiteCTRL provides real-time insights on how people consumer and share your content. This includes Copy&Paste which monitors on-site copy and paste activity and auto-inserts the page URL to create organic back-links which improve search rankings.

SpeedShare enables and tracks sharing of your content across multiple social networks. The analytics tool helps you to understand how your users share your content in the public domain and privately.

RevCTRL generates insights into the best places where you should focus your marketing efforts and allows for better placement and more relevant ads for users. Select customized ad signals including social, search, contextual and more. As a result RevCTRL aims to provide higher CPMs and more revenue with fewer ads on your site.

Image of 33across.com social media marketing tools

2. Brandwatch:

Supports 27 languages and is an ideal tool for international organisations that require a multi-language solution. It is able to monitor conversations across the vast majority of social networks and offers highly targeted searches with industry leading queries powered by 22 Boolean operators. Using an advanced algorithm it offers spam-free data from millions of online sources.

Brand Watch

3. Facebook Audience Insights:

Free tool from Facebook that allows you to better understand the audience you plan to target before you begin any campaigns.

Image of Facebook Insights page

4. LikeAlyzer:

For Facebook growth this tool allows you to keep up-to-date with Facebook stats. LikeAlyzer weekly provides information on your Facebook page such as the number of posts per day, Likes, comments and shares per post, timing and length of posts.

5. Moz Analytics:

One of the most highly rated social media marketing tools on the market. This provides you with a single dashboard to browse your social media performance and other marketing efforts. As Moz is an SEO tool as well it will show you how your social media activity is affecting your SEO standing.

6. Qualia Media:

The company has developed an Intent Quality Decision Engine to measure a person’s propensity to purchase. The engine identifies intent across screens and digital journeys by collecting and analysing signals of intent and selects your ideal consumers to deliver highly targeted ads.

7. Social Analytics:

This is a Chrome extension that allows you to track real-time social engagement of any website to understand how popular a page or post is on various social networks. This helps you understand how content on a site is shared and where you might focus social engagement.

Social Analytics

8. SocialFlow:

Employs an optimisation algorithm that analyses your Twitter and Facebook data to ensure your content is sent at the optimum time. The tool uses three key criteria to determine when to post content. Message relevance, which of your messages in most likely to connect, your audience (who is currently online), and timing (when is the best moment to post this content).

Social Flow 2

9. Socialmention: 

A popular Free monitoring and listening tool. This covers over 100 social media networks and measures metrics such as sentiment, strength, passion and reach. Combined with an easy to use interface and the ability to export the data into an Excel sheet if required this is a highly useful tool that does not have any subscription to pay.

10. Sysmos:

A suite of social monitoring tools that help you collect and analyse relevant data within a framework that you can define to identify insights on what matters to you. It incorporates a workflow system that enables you to process large volumes of mentions to allow you to make data-driven decisions.

2. Content Discovery Social Media Marketing Tools:

 1. Anews:

An iOS app that allows you read all the news, blogs and social networks on topics that interest you in one place. The app also enables you to share any articles with your social networks.

2. Atomicreach:

This tool analyses the emotional appeal of your content and evaluates whether your articles are written appropriately for the kind of people that read your content. The app uses advanced data analytics to uncover how writing patterns impact your audience and machine learning to identify when they are interacting with your content.

3. EMV Headline Analzer:

The Emotional Value Headline Analyzer is provided by the Advanced Marketing Institute for evaluating how emotional a headline is to provide an indication of the chances of it being shared.

4. Pocket

One of the most popular social media marketing tools for content discovery and curation. This is a content curation tool that allows you to store articles, videos or other content for when you need it. It allows you to tag posts for easy sorting and filter by video, image or article.

Image of Pocket.com homepage

5. Portent Idea Generator:

If you ever need a bit of help with what to write about a certain subject this tool provides instant headline suggestions to build an article around.

Portent Idea Generator

6. RebelMouse:

A social networking aggregation tool that allows you to use flexible, dynamic rules to auto-publish content from social platforms and gather content from RSS feeds and APIs. It also offers a CMS and mobile app platform which allows you to choose from a variety customisable designs.

3. Content Management Social Media Marketing Tools:

1. Buffer:

Buffer has become one the most iconic of the social media marketing tools available. They offer a Free account manager for one Twitter, Facebook, Google+ and LinkedIn account with up to 10 updates in each of your buffers (account schedule). You can also have a 7 day trial to include Pinterest in your account.

This a great tool to optimise and automate the times when you post on social media. Further, it provides detailed analytics of the number of clicks, favourites, shares, comments and the potential reach of individual posts. The browser plugin for the tool means that you don’t need to access the Buffer website to schedule or share content.

You can go Awesome for $10 a month to manager 12 social profiles, with unlimited posts in your buffer, and have two users to manage the account. This allows you to decide on whether to send posts out of one account or multiple accounts across different social networks
simultaneously.

2. CoSchedule:

A Wordpress plugin that allows you to plan, schedule and promote your blog content across multiple social media channels. CoSchedule integrates with Facebook, Twitter, Google+, LinkedIn, Pinterest and Buffer. You can also track post links though Bit.ly or Google tracking tags. You can manage all your content creation calendar and social media sharing schedule from the
backend of your WordPress website or blog.

The tool will also monitor social media engagement from your posts and produce an activity report which ranks posts based upon the level of engagement.

Image of CoSchedule.com

3. eClincher:

A comprehensive paid for social media management and publishing solution that starts from $15 a month. This includes automating publishing, engagement (live social fields), curating new content, post automation, social inbox, social monitoring, influencers, generate leads and social analytics.

Image of eClincher.com homepage

4. Edgar:

A paid for solution that automatically adds your new posts to a library which allows you to recycle all your social media posts so that you end up with a never-ending queue of content. You can determine what to post and when it goes out.

Image of Edgar.com homepage

5. Hootsuite:

This is one of the most well-known and popular social media marketing tools that helps you manage multiple social media accounts by monitoring, posting and delegating tasks within your team. This includes Twitter, Facebook, LinkedIn, Google+, WordPress, Foursquare, Instagram and many more.

Hootsuite

6. IFTTT

This app allows you to connect many of your favourite apps to create automatic actions from one app to another when you complete a set task. These automated actions are called recipes and there are many to choose from.

Recipes include Tweeting your Facebook updates, share your Instagrams to Facebook, forward emails to save attachments to Dropbox, posting Vimeo videos you like to Tumblr, saving new texts you receive in Google Spreadsheet, copying any Instagram pictures you take to Google Drive, adding your latest iPhone screenshots to a Dropbox folder and saving articles saved for later in Feedly in Pocket too.

7. SocialOomph:

This tool allows you to schedule tweets in advance and auto-follow your new followers. The dashboard enables you to combine Facebook, Twitter, LinkedIn, Plurk and your blog into one place to schedule posts and monitor social media activity.

Image of socialoomph.com homepage

8. Sprout Social:

A management and engagement platform for social business. You can manage, post, monitor, and analyse multiple social media accounts from the tool. It allows you to post updates simultaneously across Twitter, Facebook, Google+ and LinkedIn.

Monitor your messages across social networks through on streaming inbox and their ViralPost algorithm analyses your followers’ engagement patterns to identify the best time to
publish content. Their analytics reporting allows you to customize social media reporting across networks and profiles. Offers a 30 day Free trail.

9. Tagboard:

This is a social search and display platform which allows you to get a snap shot of sentiment surrounding your hashtag. This allows you to identify where most engagement was generated so that you prioritise effort in the right social networks. In addition Tagboard allows you to reply to people from the snapshot page, which works well for conferences and generating conversations in real-time.

Tagboard

10. Tailwind:

An app for saving you time with managing your Pinterest account. It allows you to schedule pins in advance, schedule re-pins, easily pin any visual content from any website using the Tailwind hover button, obtain easy to understand analytics and get reminders about boards that you need to optimize.

The app also allows you to organise your Instagram photos based on likes, comments or most recent photos. Further, it allows you to post Instagram photos on Pinterest and connect with Pinterest users on
Instagram.

4. Design and presentations:

1. Canva:

A free web-based design tool that has some of the best elements of Photoshop and a range of designer templates. A very easy to use tool which offers an excellent range of design templates, fonts and layouts.

There are also free tutorials that show you how to produce better graphics. A great tool if you wish to customize images to post on social media.

Canva

2. Haiku Deck:

A web-based and iPad app for creating awesome looking presentations and with the additional benefit of integrating with SlideShare. A great tool for reinventing content as you can choose from a range of stylish fonts, layouts and image filters to create a really polished looking presentation.

 Image of haikudeck.com homepage

3. LeadPages:

Offers you the ability to create landing pages to encourage desired conversations from your social media activity. It provides a powerful (WYSIWYG) visual editor to design and launch landing pages within minutes.

Image of Leadpages.com homepage

4. Vectr:

This is a free and intuitive graphics editing app for web and desktop. Vectr has a low learning curve making graphic design accessible for everyone.

Image of vectr.com homepage

5. Word Swag:

Is an iPhone app that allows you add awesome text effects to your photos to create professional-quality posts and photo-quotes. 

5. Outreach Social Media Marketing Tools:

1. Discover.ly:

This is a Free Chrome extension that shows you the social networks that your email connections use and you can even cross-reference other social networks as you browse on individual social sites. This allows you to identify if you have the potential to connect with individual people across multiple social networks or how you might connect with someone new through a mutual connection.

Discoverly

2. Zoho SalesIQ:

This is platform for tracking website visitors that enables you to connect and engage with your users in real-time. It includes a language translator, integration with Zoho CRM and advanced triggers to segment visitors by how long they’ve been on your website, pages visited, type of visitor and many more classifications and responses.

6. Planning Social Media Marketing Tools:

1. Process Street:

A free process and work flow management solution that also provides downloadable, step-by-step checklists for your articles to make your content more engaging. The tool also allows you to add images, videos and other files to your checklist.

Image of process.st homepage

2. Todoist:

A useful tool to manage your daily task list. It also allows you capture ideas via mobile device, browser, email or desktop. You can then prioritise, schedule and add actions against each item on your list. It keeps individual project separate by using folders and labels and everyday it notifies you the day’s actions.

7. Podcast Social Media Marketing Tools:

1. RINGR:

Is an iOS and Android app that allows you to connect with someone you want to interview remotely and record the entire conversation over the phone. They simply have to install the app,
enter an invite code and begin the recording.

2. FuseBox:

A WordPress plugin for podcasters that is compatible with any podcast RSS feed from any podcasting hosting service, including Libsyn and SoundCloud.

The design of FuseBox allows you to display your podcast artwork, customise the colour of the radio track bar and adjust the colour of the full player between a light or dark coloured theme.

8. Share Content & Grow Traffic – Social Medial Marketing Tools:

1. Bitly:

A Free service that provides link shortening to post your content on social media accounts, together with real-time analytics, bookmarking your favourite sites and allows you to track clicks.

Bitly

2. Snip.ly:

This is one of the most well known social media marketing tools. Snip.ly is an awesome URL link shortener that when clicked shows a customised call-to-action snippet at the bottom of the page. It is a fantastic way of driving traffic back to your own website by sharing great content from others.

3. SumoMe:

This offers a suite of 11 free tools to help you grow the traffic to your site.

The Scroll Box allows you to ask visitors to submit their email addresses as they finish reading your latest post or learning about your product. Smart Bar is positioned at the top of your website to remind your visitors to join your email list, read your latest blog post, or whatever else you want them to do.

9. Twitter Analytics and Account Management:

1. Followerwonk:

A great tool to analyse Twitter profiles. 30 day Free trial is available.

2. Tweepi:

A useful tool for managing your Twitter account as it allows you to remove unfollowers, clean up inactive followers, reciprocate by following new followers and follow accounts that may be of interest.

3. Twitonomy:

A dedicated Twitter account management and analytics tool that will give you insights on the people you follow and those that follow you. It allows you to see who you follow, but do not follow you back, and those that follow you, but you don’t follow.

What Makes Social Networks Tick?

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Why Do People Cooperate in Social Networks?

What underlies the evolutionary success of the human race and allows social networks to function? In the book I’ll have what she’s having by Bentley, Earls and O’Brien, the authors’ assert that cooperation between individuals is key to both.

Research into a diverse range of group activities by North-western University Institute found that individual performance was a poor indicator of team success. Group results are a combination of individual performances and how well people co-operate. This post examines how cooperation evolves in social networks.

BENEFITS OUTWEIGH THE COST:

Image of weighing scales for time and money

Source: FreeImages.com

Co-operation can flourish in complex systems such as social media and modern highly interconnected societies. For co-operation to evolve game theorist Martin Nowak identified that the benefits must outweigh the costs to the individual. It is human nature that people will not persist with a behaviour that does not have a perceived return greater than the time or effort invested in the activity. Social networks rely on the benefits outweighing the costs of participation.

The authors’ grouped conditions that need to exist for co-operation to evolve into three categories.

1Group Mentality:

People support others who are either biologically related (kin selection) or belong to the same group (group selection). Despite the power of kinship it is group selection that is more common in our modern societies. Humans are naturally drawn towards cooperating as part of a group or social network. Psychological studies suggest that people have more positive emotions and are more motivated when feeling part of a community. This goodwill allows for sharing, bartering, trading, lending, borrowing and many other collaborative behaviours.

Cooperation allows people to provide different skills to manufacture complex products that an individual would struggle to build. To grow a single crop that can be exchanged for goods and services from other members of the group. People benefit from assisting the group because their long term interests are usually from the group’s success. As a result more cooperative groups, such as online social networks, tend to be more successful and grow at the expense of less cooperative groups.

2. Reciprocity:

Image of African-American male hands holding a red velvet box with gold ribbon.

Source: Freeimages.com

The system of indebtedness originating from the rule of reciprocation may be a unique characteristic of human nature. Indeed, the archaeologist Richard Leakey suggests that reciprocation is part of what makes us human:

“We are human because our ancestors learned to share their food and their skills in an honored network of obligation.” Richard Leakey

Reciprocation acts as an adaptive mechanism that facilitates the division of labour, the exchange of goods and services, and the formation of clusters of inter-dependencies that link people together into social networks. Robert Cialdini asserts that reciprocation is essential for our ability to make social advances because it provides confidence to the person who gives something to another individual that their effort will not be in vain.

Reciprocation can work where an individual looks for another person to cooperate first before they cooperate. However this form of direct reciprocation can be unreliable because the mood can quickly be destroyed by freeloaders. But it also fails to explain why someone will cooperate with people they don’t know and may never meet again.

Indirect reciprocation, where co-operation has become common, if not the norm, is a more powerful form of reciprocation. This occurs when individuals respond in kind to the reciprocal behaviour of others. Twitter relies on the mechanism of reciprocation to drive the flow of information around the social network. Following other people, re-tweeting other’s posts, answering questions, and leaving comments on blogs all encourage reciprocal behaviour from others.

3. Reputation:

Image of businessman sitting on a sofa

Source: Freeimages.com

Authority or reputation is a further enabler of indirect reciprocation. Robert Cialdini asserts that our obedience to authority allows for the evolution of complex systems for resource production, trade, defence, and social control that would otherwise not be possible. Such obedience often takes place with little or no conscious thought. Often a communication from a recognised authority is used as a behavioural shortcut that determines how we act in a certain situation. For example on Twitter people will sometimes re-tweet a link before reading the post because of the reputation of the source.

Earls and his co-authors assert that reputation only works if a person has legitimate authority. However, Cialdini points out that in reality just the appearance of authority can be sufficient for people to be influenced by a person or group. For instance titles reflect years of work. But it is very easy for a person to adopt just the label and receive automatic submission to their judgement. Clothes, such as a doctor’s uniform, can also trigger our mechanical compliance to authority.

In a similar way group membership and kinship use various forms of identification so that individuals know whether they belong to a group or not. This could be a surname or clan name in some societies or you from your accent or appearance. Whatever the nature of the group though copying and conforming is an essential part of belonging to a group or social network. Because we are social creatures membership of groups often overrides our individuality and determines our place in society.

“The key to group membership, of course, is copying those around you so that when you’re in Rome you act as the Romans do, and not like someone else.” Bentley, Earls & O’Brien – I’ll Have What She’s Having.

Implications:

  •  Social networks take many forms, from close groups of friends located within a small geographical location, to global social media networks. As a result we can use the ‘rules of the game’ as the authors’ refer to them in many different situations to encourage cooperation and innovation.
  • There are huge benefits to be gained from encouraging a culture of cooperation within our diverse social networks. People are more likely to be able to achieve change when battling a bureaucracy if they cooperate than working in isolation. Similarly within organisations cooperation is essential for any change program to be successful. Conventional top down strategies will often fail because they have not got buy-in from people lower down the organisational structure. Management need to accept that they can’t force people to do things that they don’t agree with. Innovation is also more likely to result from collaboration.
  • Brands and organisations in general can assist the process of cooperation by making sharing of content easy and rewarding. Facebook, Twitter and other large social media appear to provide a ready-made solution for sharing. Analysis of the dynamics of Facebook communities by Emilio Ferrara discovered that there are relatively few large communities in Facebook. The vast majority are small size communities. However, members of such networks often suffer from information overload due to the number of connections each has. This reduces the chance that individual members will see and share content.Image of 3 people sitting on a bench talking

    Source: FreeImages.com

More Implications
  • As ‘super social’ apes humans benefit from being embedded within groups rather than acting in a selfish and isolated way. Research suggests that people who surround us influence and regulate our behaviour. Organisations can benefit from our social nature by engaging with people in a collaborative manner to encourage creativity and innovation. This helps build trust and is more likely to influence mass behaviour than conventional marketing approaches. Indeed, Rachael Botsman suggests that trust is the currency of the new economy and is our most valuable asset.
  • Organisations can encourage a culture of reciprocation by taking a genuine interest in their customers and staff. People are generally good at spotting insincere interactions, but appreciate communications that are both helpful and engaging. Offering interesting and unique content facilitates reciprocation because it is more likely to be well received when shared.
  • Reputation gives authority to communications. Organisations often adopt brand values as a way of demonstrating their commitment to key customer beliefs. However, Mark Earls suggests that actions are the most powerful means of communicating behavioural change. Organisations are more likely to be successful in achieving change if they align the company’s actions with their core beliefs. This demonstrates more clearly than any marketing communication that the organisation is serious about its core beliefs.
Further reading: 

I'll Have What She's Having: Mapping Social Behavior (Simplicity: Design, Technology, Business, Life)